Gluten-Free Celiac Disease Forum at Celiac.com (Home)

moonlitemama

Feb 7 2008, 07:36 AM

Since my kids have been diagnosed, I've had more reason to look into finding any restaurants that might be safe. So, I'm going through the short list of restaurants in my town - looking at websites, then emailing if I don't find sufficient information. These are the responses I just received from McDonalds and Jack in the Box, in case anyone is interested.

QUOTE
Thanks for your interest in McDonald's menu.

McDonald's no longer maintains a list of products that are considered gluten free. We do, however, provide extensive nutrition and ingredient information for our nationally offered menu product on our website. We update the information on our website (http://www.mcdonalds.com/usa/eat.html) frequently as we receive new information from our product suppliers. We encourage you to read our ingredient statements and make personal decisions that meet your specific dietary needs.

Again, thank you for contacting McDonald's and we hope to have the opportunity to serve you again soon.

Donna
McDonald's Customer Response Center

QUOTE
Thank you for your e-mail. Unfortunately we do not have a list of
gluten-free products. Many of the items in our restaurants are not suitable
for people with gluten intolerance and we cannot guarantee that product for
your order will not come in contact with a food item that might cause you
to have a reaction. For this reason we normally recommend that people with
gluten intolerance not eat at our restaurants. If you have additional
questions or concerns, please don?t hesitate to contact our Guest Relations
department at 1-888-497-3622, option 1, if you have additional questions or
comments. Our representatives are available Monday through Friday, 7am to
4pm PT.

Sincerely,

Jessica
Guest Relations

At least Jack in the Box is honest. Too bad these mean I've got a VERY short list (like, Wendy's only so far

gfcookie

Feb 7 2008, 08:25 AM

we are getting to a time where on one hand, it is great that people are aware of gluten, but on the other hand, MANY companies will no longer confirm if anything is gluten-free, because they are fearful of lawsuits. You have to sort of make your own decisions when it comes ot thinks like that and use common sense. Also, if i were you, i wouldn't be too depressed about not being able to eat at a jack in the box...

loco_ladi

Feb 7 2008, 11:22 AM

Personally I wouldn't eat at my "local McDonalds" if it was 100% gluten free, the staff are disgusting and they couldn't get an order right if they were paid $1,000,000,000 to do it! I have heard so many complaints from co-workers about the newest owners lack of caring and ability to control the teenage staff to convince me that years ago I made the right choice to stay far far away!

moonlitemama

Feb 7 2008, 06:55 PM

QUOTE

Also, if i were you, i wouldn't be too depressed about not being able to eat at a jack in the box... tongue.gif

I know, I know. But, actually, it's one of the better fast food places here. (Not that any fast food place is healthy.) And, I used to work there ages ago & still know the management and they run a pretty decent place.

I didn't like to eat at McD's before and it was rare that we did, but in the interest of finding a few options for a quick bite for the kids & I, I figured I'd look into it.

amberleigh

Feb 7 2008, 07:53 PM

We still eat at McDonald's occasionally. No one else in my family has celiac...so they eat "normally", but I usually get the 99 cent salad and ranch dressing. Sometimes I get the yogurt but don't put the granola on it or the apple dippers. And rarely, I'll get an ice cream sundae.

It's not a terrible lunch for me...but I'm sure your kids wouldn't be too thrilled about a salad and yogurt.

moonlitemama

Feb 8 2008, 01:25 PM

Yeah, well, unfortunately we're casein intolerant as well, so that knocks out most of the gluten-free choices. :-( Dh is the only one in the family who eats "normally" any more.

The kids do, fortunately, like salad, so that's one choice.